Of Course Businesses Aren't Stupid, In Fact The People In The Businesses Aren't Stupid (I'm Being Kind), But They Become Stupid As The People In Them Act Stupidly. How So? Im About To Explain.Stupid Businesses Dont Grow Right. They Treat Their Customers Badly. Its Likely That They Dont Want To But They Do Because They Have An Environment Of Treating People Badly. Employees Are Treated Badly And They, In Turn, Treat The Customers In Like Manner.1. They Dont Care About The Customer2. Theyre Rude Or Inattentive3. They Do Bad WorkI Know There Are Reasons They Act This Way. I Was In A Store Recently And The Cashier Was So Worn Down That She Looked Like A Zombie. Glassy-eyed, She Hardly Knew I Was There. She Couldnt Ring A Particular Item Up Right And Offered No Solution To The Problem. No Help. It Was Fun To Pull Her Out Of It And Find A Smile, But That Was For A Moment And Then She Was Back To Longing For The Day To End.Last Week My Daughter Saw An Employee At A Subway Drive Everyone Out Of The Building. Literally. Ive Had It With This Place!, She Said. Once She Got Everyone Out She Locked The Door!That Comes From Above. Managers Are Above. Stupid Managers Make Stupid Businesses. Stupid Managers:1. Overwork Employees2. Command In All Things3. Dont Accept Feedback Or Suggestions4. Frequently Criticize And Nit Pick5. Rarely Give Praise Or Recognition6. Lazily Expect Subordinates To Do Their Work For Them7. Yell And Act In A Mean MannerThat Creates An Atmosphere For Stupid Employees. I Have A Son That Works At A Grocery Store. His Manager Takes 10-15 Smoke Breaks A Day. He Comes Back And Finds That A Yogurt Container Isnt Facing The Right Way And Goes Ballistic. Its Sad. Another Son Works In A Clothing Department. His Manager Always Has It In Her Mind That The Womens Part Of The Department Is Trashed. Get Over There And Clean It Up, Its Terrible! Whether It Is Or Not, Thats Her Message. Its Never Right, Its Never Good, And She Doesnt Want To Hear Any Different.Above Managers In The Small Business World Are Owners. Stupid Small Business Owners Make Stupid Small Businesses. Let Me Put Emphasis On Small, I Dont Mean Small In Size Here, But Small In Quality And Integrity.1. They Provide No Real Incentives To Perform Well2. They Are Self Serving Without Regard For Employees3. They Underpay, Giving Only What They Have ToIve Seen A Business Owner Pit Manager Against Employees, Lie To Customers, Negotiate In Bad Faith, And Do All Things For Their Own Aggrandizement And Benefit. The Business Started In A Great, Innovative Way But Became Small Because Of The Owner. The Source For Good Or Bad In The Small Business.Stupid Businesses Are Remarkable But Not In A Positive Way. The Famous Line From Forest Gump Is True, Stupid Is As Stupid Does. Stupid Businesses Dont Grow Like They Could, Like The Owner Would Really Like Them To Grow. They Can Be Planted In A Good Spot, Sprout And Start, But They Will Never Get The Powerful Fertilizer Of Referrals Or The Life Giving Water Of Returning Customers To Grow Into What They Have The Potential To Become.
